Refund Policy

1. General Refund Policy

FillForce provides monthly subscription services for the shift management platform. We understand that circumstances can change, and we strive to provide a fair and transparent refund policy.

2. Refund Period

Refunds can be requested within 14 calendar days from the initial payment date. After this period, refunds will not be processed, except for the cases specified below.

3. Conditions for Refund

Refunds will be processed in the following situations:

• Request within 14 days of initial payment and the service has not been significantly used
• Major technical failure that prevents service use and cannot be resolved within a reasonable time
• Significant breach of service terms by FillForce

4. Situations Where Refund is Not Available

Refunds will not be processed in the following cases:

• Request after 14 days from initial payment (except for cases specified above)
• Change of mind after significant service use
• Breach of terms of use by the client
• Issues caused by incorrect use or misconfiguration of the service

5. Refund Process

To request a refund:

1. Contact us at info@fillforce.pro with the subject "Refund Request"
2. Include the invoice number or details about the payment made
3. Provide the reason for the refund request

We will review your request within 5 business days and respond to you. If the refund is approved, the amount will be returned to your bank account within 10-14 business days.

6. Subscription Cancellation

You can cancel your subscription at any time. Cancellation will take effect at the end of the current billing period. You will not receive a refund for the remaining period of your current subscription, but you will not be charged for future periods.

7. Contact

For questions about this Refund Policy or to request a refund, please contact us at:

Email: info@fillforce.pro
Phone: +373 68 733 331